At Bag Haven Store (“we”, “us”, or “our”), operating through bagfinesse.com, we value your privacy as much as you value the craftsmanship of our London-inspired fashion collections. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our premium fashion items, from statement ankle boots to sophisticated bustiers.

1. Information We Collect

To provide our global clientele with a seamless shopping experience, we collect:

  • Personal Identification Information: Name, email address, shipping address, phone number when you create an account or place an order for our beachwear, dresses, or accessories.
  • Payment Information: Credit/debit card details (processed securely via PCI-DSS compliant gateways) or PayPal information when you purchase our premium fashion pieces.
  • Device & Browsing Information: IP address, browser type, operating system, and browsing behavior when you explore our collections of ankle boots, cardigans, or jewellery.
  • Preferences: Your size preferences, wish lists, and product interests to personalize your experience with our London-inspired fashion.

2. How We Use Your Information

We use your data with the same care we put into curating our collections:

  • To process transactions for your must-have fashion items and provide order confirmations
  • To offer personalized styling recommendations based on your browsing history
  • To improve our website functionality and product offerings
  • To communicate about your orders, including shipping updates for your backless slippers or beach trousers
  • To prevent fraud and enhance the security of your transactions
  • To comply with legal obligations and protect our rights

3. Data Sharing & Disclosure

We treat your information with the discretion expected when purchasing premium fashion:

  • Service Providers: We share necessary information with payment processors, shipping carriers, and IT service providers to fulfill your orders for bikini combinations or one-piece suits.
  • Legal Requirements: We may disclose information when required by law or to protect our rights and safety.
  • Business Transfers: In the event of a merger or acquisition, customer information may be transferred as a business asset.

We never sell your personal information to third-party marketers.

4. International Data Transfers

As we serve fashion-forward customers worldwide (excluding certain Asian and remote regions), your data may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We protect your information with the same dedication we apply to sourcing our premium materials:

  • 256-bit SSL encryption for all transactions
  • PCI-DSS compliant payment processing
  • Regular security audits of our systems
  • Limited employee access to sensitive data

While we implement robust security measures, no electronic transmission or storage is 100% secure. We encourage you to protect your account credentials.

6. Your Rights & Choices

You have rights regarding your personal information, as sophisticated as our fashion collections:

  • Access & Correction: Review and update your account information at any time
  • Deletion: Request deletion of your personal data, subject to legal requirements
  • Marketing Preferences: Opt-out of promotional communications while retaining transactional emails
  • Data Portability: Request a copy of your data in a structured format

To exercise these rights, contact us at [email protected].

7. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience as effortlessly as pairing our ankle boots with your favorite dress:

  • Essential Cookies: Necessary for website functionality and secure checkout
  • Analytics Cookies: Help us understand how customers interact with our collections
  • Preference Cookies: Remember your size selections and wish list items
  • Advertising Cookies: Enable personalized recommendations for dresses, coats, and accessories

You can manage cookie preferences through your browser settings, though this may affect website functionality.

8. Children’s Privacy

Our sophisticated fashion collections are intended for adult shoppers. We do not knowingly collect information from children under 16. If we become aware of such collection, we will take steps to delete it.

9. Policy Updates

We may update this policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or email for our valued customers.

10. Contact Us

For questions about this Privacy Policy or your personal data, contact our London-based team:

Bag Haven Store
70 St James’s Place, London, GB EC5S 4ZY
Email: [email protected]

For urgent privacy concerns regarding time-sensitive orders (like event dresses), include “URGENT PRIVACY REQUEST” in your subject line.